Lead management

Turn more inquiries into students

Every phone call, walk-in and website inquiry in one place, with a clear next step for each, so no family waits for a call back.

The Leads page

See every prospect and where they stand

One page shows who has asked about classes, how they found you, every call and note so far, and what happens next.

Stages that fit a dojo

From new inquiry, through a class visit and an enrollment offer, to enrolled, lost or "not yet" for later.

Follow-ups that happen

Schedule the next call as a task. Each lead shows its next follow-up, and new inquiries are flagged until someone responds.

No duplicate leads

MartialCRM spots a family that is already in your records. Any old duplicates can be merged, keeping the full history.

Two students in white uniforms with orange belts kneeling side by side

Website inquiry form

Inquiries from your website, straight to your front desk

Add MartialCRM's inquiry form to your website with a link or a few lines of embed code. Every inquiry becomes a lead, and your team gets a task to respond within 24 hours.

  • One form per branch, or one for the whole school with a location menu.
  • Parents can ask about up to four children in one go.
  • The lead source comes from "How did you hear about us?", so you know which marketing works.
  • Built-in spam protection keeps junk out of your leads.

From first inquiry to first class

  1. Inquiry

    A family fills in your website form, calls or walks in. They are added as a lead with where they heard about you.

  2. Respond

    A task reminds the team to get back to them within a day. The lead shows it is waiting until someone does.

  3. Visit

    Book a first class on the schedule, or let them book online, and move the lead along as they visit.

  4. Enroll

    Enroll turns the lead, and any brothers or sisters joining too, into students in one step. Then add their agreement.

Lead management questions

How do website inquiries reach MartialCRM?

Through your own inquiry form. Each branch gets one, or the whole school can share one with a location menu. Link to it, or paste the embed code into your website, and every inquiry arrives as a lead with a task to respond.

What stops spam and duplicate leads?

The form has built-in spam protection and limits how often it can be sent. MartialCRM also matches each inquiry to the people already in your records, so the same family never becomes two leads, and staff are stopped before adding a duplicate by hand.

What if a current student uses the inquiry form?

They choose Current Student on the form. Their message is filed on their student record, and your team gets a task to answer it, so it never sits with the new leads.

Can a parent ask about several children at once?

Yes. One inquiry can cover up to four children. When the family signs up, Enroll turns each child who is joining into a student in one step.

Ready to spend less time on paperwork?

Tell us about your school. We will answer your questions, show you around and help you choose the right plan.